BIUSTRE

How the Botswana International University of Science and Technology Library engages its stakeholders in connecting information resources, services, and space

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dc.rights.license CC-BY-NC-ND
dc.contributor.author Lebele, Ayanda Agnes
dc.date.accessioned 2020-11-05T14:40:42Z
dc.date.available 2020-11-05T14:40:42Z
dc.date.issued 2020-10-19
dc.identifier.citation Lebele, A. A. (2020) How the Botswana International University of Science and Technology Library engages its stakeholders in connecting information resources, services, and space. The International Journal of Information, Diversity, and Inclusion, 4(3/4), 37-50. https://doi.org/10.33137/ijidi.v4i3/4.33568 en_US
dc.identifier.issn 2574-3430
dc.identifier.uri http://repository.biust.ac.bw/handle/123456789/234
dc.description.abstract In the quest to develop more innovative customer-focused library services, the Botswana International University of Science and Technology (BIUST) Library embarked on the development of robust initiatives that involved the engagement of various stakeholders. The emerging consultative and engaging trend is premised on the key values of facilitating access to information and demand-driven inclusive library services. The paper presents how the BIUST Library engages stakeholders in the development of multiple and flexible opportunities to access and use information. In doing so, it describes the recreation of internal library structures, space, and processes in a way that accommodates and demonstrates the categories and functional roles of different types of library stakeholders. The paper further points to how the stakeholders’ cultures and systems create a divide or imbalance in the access and usage of library services. The paper also argues for a need to define library stakeholders and develop engagement strategies that are entity and initiative specific. en_US
dc.description.sponsorship University of Hawaiʻi at Mānoa and University of Toronto en_US
dc.language.iso en en_US
dc.publisher University of Toronto en_US
dc.subject BIUST en_US
dc.subject Botswana International University of Science and Technology en_US
dc.subject Library community engagement en_US
dc.subject Library stakeholders en_US
dc.subject Library users en_US
dc.title How the Botswana International University of Science and Technology Library engages its stakeholders in connecting information resources, services, and space en_US
dc.description.level phd en_US
dc.description.accessibility unrestricted en_US
dc.description.department ls en_US


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